Stargirl Sacred Glow
Glow Naturally, Glow Spiritually

At Stargirl Sacred Glow, your satisfaction is important to us. If you are not completely satisfied with your purchase, please review our refund policy below.

Return Eligibility

To be eligible for a return, the item must be unused, in its original condition, and in the original packaging. Proof of purchase is required for all return requests.

Return requests must be submitted within 7–14 days of receiving your order. Requests made after this period may not be accepted.

Non-Returnable Items

Certain products are not eligible for return due to hygiene and safety reasons. These may include personal care items, beauty tools, skincare products, or any item marked as non-returnable. Sale or promotional items may also be non-refundable unless defective.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include clear photos of the item and packaging so we can review the issue. Once approved, we will offer a replacement or refund where applicable.

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund. If approved, refunds will be processed to your original payment method within several business days. Processing times may vary depending on your bank or payment provider.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (such as receiving a damaged or incorrect item). Original shipping fees are non-refundable unless otherwise stated.

Order Cancellations

Orders can only be canceled before they are processed or shipped. Once an order has been dispatched, it cannot be canceled and must follow the standard return process.

Late or Missing Refunds

If you have not received your refund after confirmation, please first check with your bank or payment provider, as processing times may vary. If the issue persists, contact us for assistance.

Contact Information

If you have any questions regarding returns or refunds, please contact us:

Email: oboheddy1@gmail.com
Phone: +2348134143831

We are committed to ensuring your experience with Stargirl Sacred Glow remains positive, transparent, and aligned with your self-care journey. ✨